About us
Our website is: https://www.exploratour.it.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the website, we collect the data shown in the comment form, in addition to the IP address and the user-agent string of the browser, in order to facilitate the spam detection.
An anonymized string created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading pictures that include embedded position data (EXIF GPS). Website visitors can download and extract any location data from the images on the website.
Contact Form
Cookie
If you leave a comment on our site, you can choose to save your name, email address and website in cookies. They are used for your convenience so you don’t have to enter your details again when you leave another comment. These cookies will last for one year.
If you visit the login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie does not contain personal data and is deleted when you close the browser.
When you log in, different cookies will be set to save your login information and screen viewing options. Login cookies last two days while cookies for screen options last a year. If you select “Remember Me”, your access will persist for two weeks. If you log out of your account, login cookies will be removed.
If you modify or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data, but simply indicates the ID of the article just modified. It expires after 1 day.
Content embedded from other websites
Articles on this site may include embedded content (such as videos, images, articles, etc.). The contents incorporated by other websites behave exactly in the same way as if the visitor had visited the other website.
These websites may collect data about you, use cookies, integrate additional third-party tracking and monitor interaction with them, including the tracking of your interaction with embedded content if you have an account and are connected to those websites.
Analytics
The personal data collected through the use of services and/or contact way on websites of ARM S.R.L.S., Via Garibaldi 8/1/A, 16124 Genova (GE), VAT number/CF 02421940996 in compliance with the applicable Privacy Act (No. 675 of 1996) and the corresponding DLgs (196 of 2003 “Code concerning the personal data protection”):
a) are electronically and/or mechanically collected by ARM S.r.l.s. for the purpose of:
1. providing the requested service;
2. maintaining a work archive;
3. inserting the email in the newsletter
b) are compulsory to provide the requested service
c) if not provided it will not allow the performance of the service
d) will be processed by our representatives regarding the performance of the requested service and regarding point a).
The Data Controller is ARM S.R.L.S., Via Garibaldi 8/1/A, 16124 Genova (GE), VAT number/CF 02421940996
Anyone who uses the services and the abovementioned contacts declare himself aware of these lines, undersign them and declare to be aware of the rights under the Law and the Dlgs above mentioned.
Types of collected Data
Among the personal data collected by this website, independently or through third parties there are: Cookie, usage Datas, name, surname, date of birth, telefon number, address, username, email, password, business name, VAT number, profession, fax number, nation, state, province, postcode, Social Security number (SSN), city, picture and workplace.
Complete details about each type of collected data are supplied in the section dedicated to this privacy policy and through specific informative texts visualised before the collection of such data.
Personal Data may be freely provided by the User or, in case of Usage data, collected automatically during the use of the website.
If not otherwise stated, all the requested Data are mandatory. If the Users refuse to submit them, providing the service may be impossible. If it is pointed out that some of the data are optional Users are free to abstain from communicating these Data without having any consequence on the availability of the Service or of its operability.
Users who have doubts about which Data are mandatory, are encouraged to contact the Owner.
The eventual use of Cookies – or other tracking tools – by this Website or by the owners of third party services, where not directly specified, has the purpose to provide the Service required by the User, in addition to other purposes described herein and in the Cookie Policy, if available.
The User assumes full responsibility for the Personal Data of third parties obtained, published or shared through this website. The User also guarantees to have the right to communicate or disseminate the personal Data, freeing the Owner from any liability to third parties.
Modality and place of the processing of the collected Data
Modality of processing
The owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using IT and/or telematic tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the owner, in some cases, the Data may be accessible to people involved in the organisation of the website (administration, sales, marketing, legal, system administration) or rather external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the owner. The updated list of the Data Processors may be requested from the owner at any time.
Legal basis of processing
The owner may process Personal Data relating to Users if one of the following conditions applies:
- Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
- the processing of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
- the processing is necessary for compliance with a legal obligation to which the Owner is subject;
- the processing is necessary for the performance of a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
- the processing is necessary for the purpose of the legitimate interests pursued by the Owner or by a third party.
In any case, it will always be possible to ask the Owner to clarify the specific legal basis that applies to each processing, and in particular to specify whether the processing is based on the law, provided by a contract, or necessary to conclude a contract.
Place
The comments of the visitors can be verified through an automatic service of spam detection.
The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located. For more information contact the owner.
User’s personal data may be transferred to a country other than the one in which the user is located. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data. If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the owner using the details in the opening.
Retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
Therefore:
- Personal Data collected for purposes related to the performance of a contract between the Owner and the User will be retained until such contract has been fully performed.
- Personal data collected for purposes related to the legitimate interest of the Owner will be retained until such interest is met. To find out more about the legitimate interest of the Owner, Users can check the section containing details about it herein or contact the owner.
If the proceeding is based on the User consent, the Owner may retain personal data for a longer period as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data will be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability can not be enforced after expiration of the retention period.
If you leave a comment, it and the related metadata are kept indefinitely. In this way we can automatically identify and approve potential next comments instead of keeping them in a moderation queue.
For the users who subscribe on our website, we also save the personal information that they provide on their User profile. All users may see, modify or delete their personal information at any moment (except their username that is unchangeable). The website administrators may also view and modify these information.
Purposes of proceeding
The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Statistics, Displaying content from external platforms, Interaction with social networks and external platforms, Registration and authentication and Contact the User.
To find out more about the purposes of the proceeding and Personal Data concretely relevant to each purpose, the User can rely on the relevant sections of this document.
Detail information on the proceeding of Personal Data
Personal Data is collected for the following purposes and using the following services:
1. Contacting the User
Mailing List or Newsletter
By subscribing to the newsletter, the user’s email address is automatically added to a list of contacts that may receive email messages that contain information about this website, as well as of commercial or promotional nature. The User’s email address may also be added to this list as a result of the registration to this website or after a purchase.
Personal Data collected: surname, email, name, telefon number.
Contact Form
By filling in the contact form with their Data, the User authorizes this Site to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal data collected: surname, email and name, telefon number.
2. Registration and authentication
By registering or authenticating, Users allow this website to identify them and give them access to dedicated services.
Depending on what is described below, third parties may provide registration and authentication services. In this case, this website will be able to access some Data, stored by these third-party services, for subscription or identification purposes.
Direct subscription
The user registers by filling out the registration form providing the Personal Data directly to this website. Personal Data collected: postcode, city, tax code, surname, birth date, email, picture, address, nation, name, fax number, telephone number, VAT identification number, password, profession, province, business name, workplace, Social Security number (SSN), State, username and various types of Data as specified in the privacy policy of the service.
3. Content viewing and external platforms
This type of service allows to display contents from external platforms directly from the pages of this website and to interact with them.
If a service of this type is installed, it is possible that it collects Data of traffic related to the pages where it is installed, even in the case in which Users don’t use the service.
Widget Google Maps (Google Inc.)
Google Maps is a map viewing service operated by Google Inc. that allows this website to integrate such contents within its pages.
Personal Data collected: Cookie and Usage Data.
Place of proceeding: USA – Privacy Policy.
Widget Video YouTube (Google Inc.)
Youtube is a viewing service of video contents operated by Google Inc. that allows this website to integrate such contents within its pages.
Personal Data collected: Cookie and usage Data.
Place of proceeding: USA – Privacy Policy.
TripAdvisor widget (TripAdvisor LLC)
Widget TripAdvisor is a viewing service of contents operated by TripAdvisor LLC that allows this website to integrate such contents from this external platform within its pages.
Personal Data collected: Cookie and usage Data.
Place of proceeding: USA – Privacy Policy.
4. Interaction with social network and external platforms
This type of service allows users to interact with social networks or with other external platforms directly from the pages of this Website.
The interactions and information you may acquire from this website are subject to the Privacy Setting related to every social network.
If any interaction service with a social network is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.
Like button and Facebook (Facebook, Inc.) social widget
Facebook’s “Like” button and social widget are interaction services with the social media Facebook, supplied by Facebook, Inc.
Personal Data collected: Cookie and usage Data.
Place of proceeding: USA – Privacy Policy.
Tweet button and Twitter (Twitter, Inc.) social widget
Twitter’s “tweet” button and social widget are interaction services with the social network Twitter supplied by Twitter, Inc.
Personal Data collected: Cookie and usage Data.
Place of proceeding: USA – Privacy Policy.
5. Statistic and Analytics
The services contained in this section enable the owner to monitor and analyze web traffic and are used to keep track of User behavior.
Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA – Privacy Policy – Opt Out.
Further information about Personal Data
The personal data collected are used for the provision of services to the User or for the sale of products, including the payment and the eventual delivery. The personal data collected to perfect the payment may be the one related to the credit card, to the current account used for the bank transfer or other payment instruments provided. The payment data collected by the website depends on the payment system used.
The rights of the User
Users may exercise certain rights regarding their Data processed by the owner.
In particular, Users have the right to:
- withdraw their consent at any time. Users have the right to withdraw consent to the processing of their Personal Data that they have previously given.
- object to processing of their Data. Users have the right to object to the processing of their Data if it is carried out on a legal basis other than consent. Further details about the right of objection are provided in the dedicated section below.
- access their Data. Users have the right to receive information about the Data processed by the owner, regarding certain aspects of the processing and to obtain a copy of the processed Data.
- verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
- obtain the restriction of the processing. Users have the right, under certain circumstances, to ask for the restriction of the processing of their Data. In this case, the Owner will not process the Data for any purpose other than storing it.
- obtain their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
- receive their Data and have it transferred to another owner. The User has the right to receive the Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another owner without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
- lodge a complaint. The User has the right to bring a claim before the competent data protection authority.
If you have an account on this website or you have left a comment, you can ask to receive an exported file from the website with the Personal Data that we collected about you, including the data that you supplied to us. You can ask for the cancellation of all the data concerning you. It doesn’t include the data that we are obliged to store for administrative, legal or security purposes.
Details about the right to object to processing
If Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation.
Users must know that, if their Personal Data is processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.
Cookie Policy
This Website uses Cookies. To learn more and for a detailed cookie notice, the User may consult the Cookie Policy at: “Cookie Policy (UE)”
Further information about the proceeding
Defense in Judicial Proceeding. The Personal Data of the User may be used for the defense by the Owner in judicial proceedings or in preliminary stages prior to their possible initiation, against abuses in the use of this website or services related by the User.
The User declares to be aware that the Owner may be obliged to reveal Data by order of public authorities.
Specific information
Upon a User request, in addition to the information contained in this Privacy Policy, this website may supply additional and contextual information about specific Services or about the collection and Processing of Personal Data.
System Log and maintenance
For needs related to its correct functioning and maintenance, this website and potential third party services used may collect system log, namely files that record the interactions and that may also contain personal data, such as IP address of the User.
Information not contained in this Policy
Further information related to the proceeding of the Personal Data may be requested at any moment to the Owner of the Proceeding at its contact information.
Changes to this privacy policy
The Owner of the Proceeding reserves the right to change this privacy policy at any moment, communicating it to users on this page and, where possible, on this website,as well as, sending a notification to the Users through one of their contacts possessed by the owner, if it is legally and legally feasible.
Therefore, it is recommended to consult this page very often, relying on the date of the last update indicated at the bottom.
If modifications affect processing operations whose legal basis is consent, the Owner undertakes to gather the User’s consent again, if necessary.
Definitions and legal references
Personal Data (or Data): any information that directly, indirectly, or in connection with other information ( including a personal identification number ) allows for the identification or identifiability of a natural person.
Usage Data: Information collected automatically through this website (or third-party apps integrated in this website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page) and the details about the path followed within the website with special reference to the sequence of pages visited, and other parameters related to the device operating system and the User’s IT environment.
User: Individual using this website who, unless otherwise specified, coincides with the Data Subject.
Data subject: the natural person to to whom the Personal Data refers.
Data Processor (or Data Supervisor)
The natural or legal person, public authority or other body which processes Personal Data on behalf of the Owner, as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, the service or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this website. The Data Controller, unless otherwise specified, is the Owner of this Website.
This website: Hardware or software tool through which the Personal Data of Users are collected and processed.
Service
The service provided by this website as defined in the related terms (if available) on this website to section “Policy – condizioni del servizio”
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookie
Small sets of data stored in the User’s device.
Legal information
This privacy statement has been composed based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679.
This privacy policy relates solely to this website, if not stated otherwise.
Data controller
ARM S.r.l.s. (VAT number/CF 02421940996 ) legal head office via Garibaldi 8/1/A, 16124 Genova (GE) – operating office MaddAlive vico alla Chiesa della Maddalena 20r and 24r, 16124 Genova (GE)
Owner email address: [email protected]
Phone: 0100995560 – 0100995561
Cookie Policy
Cookies are small text files which are installed in the user’s web browser to help the Website Owner provide a service based on the described purposes. Some of the purposes for the installation of cookies may also require consent of the user.
When the installation of Cookies is based on consent, this consent can be freely revoked at any time by following the instructions contained in this document.
Activities strictly connected with the functioning.
This website uses Cookie to save the navigation session of the usar to carry out other activities strictly necessary to the functioning of the website, i.g. regarding data traffic control.
Activities for saving preferences, optimisation and statistics.
this website uses Cookie to save browsing preferences of the User and optimize its experience of navigation. Among these Cookies there are, for example, those to set the language and the currency or for the management of the statistics by the Owner of the site.
Other types of Cookie or third party’s instruments that could install them
Some of the services listed below collect statistics in agreed and anonymous form and they may not ask for the consent of the User or may be managed directly by the Owner – depending on what has been described – without the help of third parties.
If among the tools listed below there are services managed by third parties, these could – in addition to what is specified and also without the owner’s awareness – carry on User’s tracing activities.
To learn detailed information about it, please refer to the privacy policy (see above) of the listed services.
Interaction with social network and external platforms, statistics, analytics, viewing of contents from external platforms (see the privacy policy above).
How can I express the consent to the installation of cookies?
In addition to what indicated in this document, the User can also manage its Cookie preferences from directly within the browser and prevent -for example- third parties from installing them.Through the preferences of the browser it is possible to delete all of cookies installed previously, including the Cookie where it is eventually saved the consent to the Cookie installation from this website. The User can learn about how to manage Cookie using some of the most popular browsers: Google Chrome, Mozilla Firefox, Apple Safari e Microsoft Internet Explorer.
Regarding Cookies installed by third parties, the User can also manage his own settings and revoke consent by visiting the relative opt out link (if available), using the tools described in the third party’s privacy policy or by contacting it directly.
Without prejudice to what has been said above, the Data Controller informs the User that more information is supplied by EDAA (EU), Network Advertising Initiative (USA) and Digital Advertising Alliance (USA), DAAC (Canada), DDAI (Japan) or other similar services.
Data controller
ARM S.r.l.s. (P.IVA/CF 02421940996 ) legal head office via Garibaldi 8/1/A, 16124 Genova (GE) – operative office MaddAlive vico alla Chiesa della Maddalena 20r and 24r, 16124 Genova (GE)
Owner email address: [email protected]
Phone: 0100995560 – 0100995561
Since the installation of the Cookie and other tracking systems operated by third parties through services used within this website cannot be monitored by the owner, any reference to them has to be considered approximating. To obtain complete information, consult the privacy policy of any third party services listed in this document.
Given the objective complexity of identification of the technologies based on Cookies, the User is invited to contact the Data Controller through the website whenever he/she would like to receive any detail related to the Cookie usage.
Authorisation and consent to use your photographs or images
You hereby authorise ARM S.r.l.s. to
A) reproduce and spread your image, photographs and videos, including the one of the backstage, completely free of charge in the field of the promotion of ARM S.r.l.s.’ work;
B) divulge, reproduce and spread your image and all the photographs and videos made by any tool, during the events or tours, on internet, ARM S.r.l.s.’ personal websites, on digital photographic tools and/or for communication;
C) reproduce and spread the above mentioned images and videos on digital media for promotional purposes, contests, publications and/or advertisement on press, tv and/or web.
You hereby confirm to have no claim to what has been mentioned above and to irrevocably waive any right, action or claim on it.
You hereby authorise ARM S.r.l.s. to use your personal data and image for any commercial or promotional purpose, including the transfer to third parties when authorized by law.
Further information about Personal Data collected for Guided tours organized by the Municipality of Genoa
This specific Personal Data are collected and sent to Genoa Municipality and using the following services:
1. Contacting the User and customer care
Mailing List or Newsletter
By subscribing to the newsletter, the user’s email address is automatically added to a list of contacts that may receive email messages that contain information about www.visitgenoa.it website, as well as of commercial or promotional nature. The User’s email address may also be added to this list as a result of the registration to this website or after a purchase.
Personal Data collected: surname, email, name, telefon number, age, country of origin
Contact Form
By filling in the contact form with their Data, the User authorizes this Site to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal data collected: surname, email, name, telefon number, age, country of origin